Skip to main content

Why does my bank show a one-time purchase as a recurring payment?

Please rest assured that the purchase of courses you made is not recurring. The reason they are marked as such by your bank is because you are returning customer and have not entered a CVC code, instead, you have used your saved payment details.

To the bank, doing so seems recurring which is why they mark it so. Here is our payment provider, Stripe, explaining in more depth:

The Chessable Promise

We'll never take a penny that wasn't wilfully sent by you, the customer, so please do not worry! This is just a technicality between the banks and Stripe (one of the largest payment providers in the world). If you find you've ever been charged wrongfully by us please simply reach out to and we will be extremely glad to help.